FAQ
Get answers to the questions that matter most.
Some of our products do contain nuts such as almonds, pistachios, hazelnuts, or Nutella. While we take great care to prevent cross-contamination, all items are made in a kitchen that handles nuts, dairy, eggs, and gluten.
If you have a severe nut allergy, we recommend reaching out to us before placing an order so we can guide you appropriately.
We are based in Dubai, UAE. Our bakery operates online and we deliver freshly baked goods straight to your doorstep.
Yes, we deliver across Dubai, all over UAE.
Delivery charges may vary depending on your location and order total.
Absolutely! We specialize in customized cakes, cupcakes, cookies, Brownies, Brownie Cakes, Korean Flower Cupcakes, Muffins, loaf Breads and gift boxes.
To place a custom order, please contact us through the website or WhatsApp.
Yes! Every item is homemade in small batches using premium ingredients.
We never use preservatives or artificial additives.
We offer eggless options upon request.
Please message us before placing your order for eggless or dietary-specific needs.
Gluten-free items are available in selected categories.
We recommend ordering 24–48 hours in advance for regular items.
For large or custom orders, please give us 3–5 days' notice to prepare everything perfectly.
We accept:
Online card payments (Visa, Mastercard)
Apple Pay
Bank transfers (UAE only)
Cash on Delivery (within Dubai)
Yes! However, pickup may be arranged for large or bulk orders. Contact us directly to check availability.
Simply put, FAQ sections sell. The section allows you to answer questions and improve the odds of your potential customer making a purchase decision.
Orders can be cancelled or modified up to 24 hours before delivery.
Custom or large orders may be subject to a cancellation fee.
Storage Guidelines:
Cupcakes/Cookies/Muffins: Room temperature (up to 2 days) or refrigerate in airtight container (up to 5 days)
Brownies: Store in airtight container at room temp or refrigerate for longer shelf life
Macarons: Keep refrigerated and bring to room temperature before serving
Korean Flower Cupcakes: Refrigerated and bring to room temperature 20 mins before serving.
