Refund policy

o    Due to tedious, handcrafted nature of our products, we are unable to provide refunds or exchange bakery products.
o    Once a cake has been picked up by you or a designated party it is considered “Accepted”. All products are the responsibility of the customer once it leaves our shop or after receiving from the drivers. Refunds requested due to decorating style, color shade or general decoration design will not be honored.
o    If you need to postpone your cake for another date, we require at least 48 hours notice. With less notice, we can reschedule your order (depending on availability). If you’d like to change the flavor of your cake, we require 48 hours notice.